Compai Pharma Sdn Bhd / Pte Ltd ("Compai," "we," "us," or "our") respects your privacy and is committed to safeguarding the personal information of our business partners and website visitors in compliance with applicable data protection laws in Malaysia and Singapore, including the Personal Data Protection Act 2010 (PDPA) and the Personal Data Protection Act 2012 (PDPA SG).

1. Information We Collect

We may collect and process the following data:

• Business contact information: name, job title, email address, phone number, company name.
• Website usage data: IP address, browser type, pages visited, time spent.
• Correspondence data: information provided via email, contact forms, or meetings.

2. How We Use Your Data

We use the data to:

• Process B2B product inquiries and orders.
• Provide support and product-related communications.
• Improve website functionality and user experience.
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing

Processing is based on:

• Legitimate interests (e.g., B2B transactions and communications).
• Compliance with legal obligations.
• Consent, where required (e.g., newsletter sign-ups).

4. Data Sharing

We may share your information with:

• Internal teams on a need-to-know basis.
• Trusted third-party service providers under strict confidentiality.
• Legal or regulatory authorities, if required by law.

5. Data Retention

We retain data only as long as necessary to fulfill the above purposes or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and correct your data.
• Withdraw consent at any time.
• Request erasure, data portability, or restriction of processing.

7. Security Measures

We implement appropriate security measures (technical and organizational) to protect your data from unauthorized access or misuse.

8. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@compaipharma.com
Malaysia Office: +603 7625 1636
Singapore Office: +65 9724 4136